Melissa Dodds, MD

"Had to wait 3-4 mos to get an appointment. however I did not have an urgent matter. Was treated very professional and caring."

"Knowledgeable and professional staff."

"I am still waiting for results of my biopsies and it's been several days. I'm used to having a biopsy result within two days."

"Wonderful"

"Timely professional and answered my question"

"I felt comfortable and confident with this provider."

"I am so happy I switched from Dr Hoy to Dr Dodds a year ago. She listens to my concerns and is very knowledgeable. Dr Dodds is an excellent dermatologist"

"Dr. Dodds was very professional and pleasant. I feel fortunate to have her as my dermatologist"

"Very thorough"

"I waited an hour to be seen for a 15 min appointment. Dr. Dodds is great, but you could tell it was a very long day and unfortunately seemed like it could have been a call. I had to wait 3 months to be seen as well."

"So professional and knowledgeable. Took there time and showed that they cared"

"All good!"

"Keep up the good work."

"Dr. Dodds immediately recognized my condition, provided a helpful treatment, discussed other things which could help, and recommended a followup. She is strikingly effective at her work and also very kind."

"Perfect and knowledgable provider!!!"

"Nurse Tara was very attentive and informative. Appreciated her time spent with me."

"It was good!"

"Got back to me ASAP on my results"

"Check in on line did not work. I waited until 10 minutes after my appointment time and went to desk to check in. I arrived 15 minutes early and sat there thinking I was checked in. Not happy about this and will not trust again."

"They were very professional and friendly."

"We in the Dubuque area are fortunate to have such a qualified doctor as Dr Dodds and staff."

"Tell the Doc to be a little more happy. She is very good, but could be a bit more social communicative. Overall a good experience."

"Thank you good job"

"Efficient meeting with doctor"

"Dr. Dodds was great. I felt very comfortable with her."

"Dr Dodds was very thorough during my exam. Provided great treatment, and very professional."

"Melissa was very informative and explained everything."

"The comprehensive skin evaluation was very abbreviates There were no measurements of any skin lesions at all to compare to previous exams Won't be returning"

"After this visit, my care required coordination with another medical associates provider. This office called me within a few hours. Thank you."

"Dr. Dodds and her staff were wonderful to be treated by and they were very friendly and very professional and answered all my questions and I really appreciate their time and effort. Thank you."

"Very positive and helpful. They helped me also with where to go to have my records transferred. That went smoothly as well."

"Blood had trickled onto my shirt, and it was promptly taken, blood stain removed, washed and item dried. Explanation of procedure was clear."

"My procedure started on time and my nurse Jenna explained what to expect when Doctor Dodds came in. Doctor explained what was happening during the procedure. I was given instructions on how to take care of my stitches and who to call if I needed anything. Very professional car was given to me. Thanks to everyone involved."

"She was very nice and thorough"

"I feel Dr. Dodds is very knowledgeable in the very latest dermatology procedures. I feel I'm getting the best care possible. She's very personable."

"The doctor literally spent 2 minutes at most doing an incomplete skin cancer scan. I had to remind her to check my scalp as she didn't and already had washed up, missed my stomach area and didn't look at my chest either. This is the second experience with dermatology at Medical associates ending with poor experience with provider. Will not be returning for any care with your facility if I can help it. I have community care through VA so I will choose anyone but Med. Assc. Very bad!!!!"

"Service was great only reason I gave 8 and not 10 was because it took 3+ months to get an appointment"

"The physician was extremely late in seeing me...about 45 min wait. I felt rushed when physician did make it in. Wanting me to pinpoint problem areas, but then finally looking over my body. Then telling me that my primary care should be doing my skin check as it's not necessary to follow up with derm specifically. Didn't clearly state what was wrong with my skin concerns and types of treatment options besides retin A."

"I was disappointed that I couldn't get a skin check but the nurse explained we had time only to check on hair loss (which is what I had the appointment for). Considering how difficult it is to get an appointment (I had to call literally several months ahead), I was hoping to have my skin checked also. But overall I was pleased with the experience. Both the nurse and the doctor were nice. The doctor gave me a lot of helpful information and she had a good handout that summed up nicely what she said which was nice and helpful. I liked her communication style."

"Everyone was very professional"

"Excellent treatment, Dr. was VERY helpful."

"We were very pleased with the services and the treatment that my husband [REDACTED] received. He's doing well. However, my only concern is that this particular survey is lengthy, and I think it covers too much. So I think you need to streamline this survey and bring it down to about half of what it is. Thank you."

"Dr. Dodds was great and the appointment didn't last as long as expected!"

"Dr. Dodds was very thorough on my check-up exam where this cancer was found in its early stages. She is an excellent surgeon and her nursing staff are very thoughtful and provided me with information for follow up care and even with bandage material to keep the incision covered. I have very pleased with the whole event."

"Staff were reassuring and courteous."

"Tara is so sweet. She listened to me carefully and took notes regarding the reason for my visit very well! She was able to communicate it back with Dr. Dodds which allowed for a smooth an informative appointment. I was impressed to hear all the different approaches I could take and they were explained to me clearly. Thank you(:"

"Gave me literature to read up on and lots of suggestions. Very nice and very informative great DR. Thanks for your help."

"Everything you're very good"

"Dr. Dodds is great!"

"Very Welcoming,"

"Best dermatologist I've been too.."

"Very professional and personal at the same time."

"Dr. Dodds is very knowledgeable and personable - this was my first visit with her and she put me right at ease. She explained things thoroughly."

"From the start to the finish, your staff and team were truly world ? class while going above and beyond , meeting and exceeding all expectations. Thank you for being a world ? destination for all our area health needs. - [REDACTED]"

"The on line check in made me feel like a number. You have great staff use them not a txt."

"Very knowledgeable, very concise and explains in easy to understand directions."

"I felt very at ease with the doctor and she provided me with excellent care. The nurses are great too."

"Excellent doctor!"

"She listened to me and answered all my questions."

"No problems.."

"The visit was fine, nothing exceptionally good or bad"

"Dr Dodds is the best!"

"Dr. Dodds said she would send me an email link for my prescription and I never got it. Now perhaps I deleted it without knowing but I would really like to have it. Thank you."

"This was my first visit with Dr. Dodds. I found her to be quite through with my exam and took care of the problem that prompted me to get appointment.The delay in gettting the appointment was partly due to the fact that I got out of syc with my annual visits during the covid pandemic. This resulted in me being considered a new patient. I used my smart phone for the first time at checkin which worked ok"

"Its hard to get an appointment in a timely manner"

"I had to go to a different physician after multiple cancellations. I didn't have a problem with switching, and I understand the issues with the previous doctor, but it dragged out too long."

"Dr. Dodds was so friendly and knowledgeable. She answered all of my questions and seemed to understand my health goals."

"The nurse and doctor were both very friendlay and caring."

"Competent, good care from all staff and provider"

"I was apprehensive about my appt and having a spot removed. The doctor and nurse were great. My procedure went smoothly. So grateful for the professional and thorough treatment."

"She's always so caring about your health and pleasant to see."

"Dr Dodds got me in on short notice at Mrs Wethals request. Dr Dodds still gave me a thorough exam and answered my questions. Very much appreciate the timeliness of care. Mercy one east pharmacy also very thorough which I think you should know. Pre appt registration was better than last fall, less repetitive. I am still astounded that you don't have my medicare card on file after 4 years, I still needed to scan it in for this visit."

"Have recommended Dr. Dodds to several people!"

"The nurse, Tara, was friendly and thorough with it being my first time there. Dr. Dodds was nice enough but seemed to be in a hurry. I don't feel like she was very thorough when doing my full body exam. Just wanted to check my concern areas only."

"Top notch care!"

"I felt very comfortable with Dr. Dodds and her staff."

"First time seeing Dr. Dodds, very nice and very knowledgeable in her field."

"Dr Dodds was very gentle with my procedure. Highly recommend."

"Dr. Dodds and her staff were very professional, thorough, and personable. A very good experience."

"Everyone involved was very pleasant and personable."

"I am very satisfied with the care I received on this visit."

"I really like and can relate to Dr Dodds!!!"

"I appreciate being seen on very short notice. The nurse was very helpful working me into Dr Dodds schedule . Dr Dodds was very professional and made me feel very comfortable."

"Dr. Dodds gave me information about my condition that my previous provider had not! It was important information about my treatment that I was not aware of so I'm grateful that she pointed it out to me."

"Dr. Dodds and her staff ( Tara ) treated me in very professional manner !!"

"Thank you"

"The dermatology department has been very helpful and the appointments were easy to schedule."

"Dr. Dodds was simply amazing! She should be commended for doing such a remarkable job!"

"The doctor was very knowledgeable and kind."

"Dr. Dodds and her nurses are fantastic as medical clinicians. In dermatology, they are all rock stars."

"Dr Dodds was very personable and professional. She listened and she explained my diagnosis and the treatment procedure very thoroughly. I felt very confident in her skills and knowledge. Her staff was great as well especially Tara. She scheduled my procedure and was very understanding and supportive when I was somewhat upset. She also provided me with very complete discharge instructions after my procedure and answered all of my questions concerning wound care. She was so kind, pleasant and caring."

"Dr. Dodds was really attentive. She took the time to learn my medical history, go through different options with me instead of just doing the one and done treatment that I had received in the past with my acne. She was great. She took the time to listen to me. She took the time to go over everything with me and told me that I can come back in whenever I need to to go over more information."

"Dr Dodds was very personable and knowledgeable. Her insight and explanations were so helpful."

"The only reason she was late as the patient before me took longer"

"Provider was very efficient and knowledgeable. She was able to describe which two types of cancer I might have and recommended surgery. Very personable."

"Dr. Dodds and the nurses were both professional and compassionate. Their smiles lessened the anxiety."

"I was very happy with our visit!! We went for my husband and end up treating me, then scheduled his procedure for today!!! She was very courteous, helpful and knowledgeable!!! Very, very happy with this department!!"

"Dr. Dodds and her nurse were both professional, courteous and friendly. No complaints!"

"Okay, I made a mistake in the first couple questions you asked me. I got an appointment right away, and they were very, she was very helpful. So, I would recommend her with, with no hesitation. I didn't understand the question. Usually when somebody wants something, yes is for 1 and no is for 2. Well, I did it backwards. So the numbers that I had first, the questions first, I put down no, but I did it wrong. They should have been yes's. So anyhow, that's it. Thank you."

"Doctor was very friendly and the care I got was Excellent"

"have a nice day"

"While appointment went well, everyone was great"

"She didn't really seem to know for sure what she wanted to do and what she was dealing with. She did not review my records before I came in. Dr. Hoy had recommended that the ganglion cyst be removed when I felt like coming in to get it done. And she hadn't looked at it, didn't know what it was. Yeah, I was not satisfied with her care."

"Dr was very knowledgeable, thoughtful and friendly. I felt at ease with the caregiver and her assistant. Good experience!"

"Great doctor"

"Nurse Tara was extremely polite. Dr Dodds saw my problem and explained everything so that i understood the treatement"

"Very professional"

"Very competent and knowledgable. Good manner with me. No ageism present with either nurse or doctor. Information was helpful."

"I asked the provider a number of questions and her answers were thorough and informative."

"I did not get seen until close to 4. My appointment was at 3:10. While I completely understand needing to wait, the doctor seemed very rushed with me and almost annoyed if I asked questions or shared my health concerns. Everything seemed very abrupt and I was told at one point to schedule another appointment to discuss my health needs. I get everyone has rough/long days but I was a new patient and by the end of the appointment I felt very dismissed."

"Very pleasant addition to clinic staff."

"Appointment times honored in a timely manner. Facilities are clean and comfortable. Physician and staff all professional and engaging. Thanks."

"Very professional & friendly care !!!! Thanks so much !!!!"

"The provider is great and very engaging however she was 45 minutes late and I would suggest spacing out appointments more or possibly checking in with the patient from time to time. Sitting there for 45 minutes just waiting was not a good thing."

"My only suggestion: Whenever entering examination room, especially with a first-time patient, provider should greet patient by name and state own name (even though it is known) ."

"Good experience with new provider"

"My wife is in a wheel chair, when I went to get our car, there were several cars waiting for the JULE bus to depart, I realize they are there to help people with transportation but everyone sat in their cars for about 15 minutes while the driver was in the building, it seems that you need a better system or extend the handicap loading areas"

"Shoutout to Tara S the CMA who was extremely kind and made me feel so comfortable!"

"I was very discouraged that it took 2 1/2 months to be seen for this appointment. Otherwise, I was very pleased with care I did receive."

"The Dr was running behind and I felt like she was short with me. As I had more questions and she was putting hand sanitizer and standing by the door."

"Great care was given!"

"Very pleased"

"Dr Dodds was very thorough at checking me over and giving me advice."

"I appreciated that Dr. Dodds took the time to listen to all of my concerns and thoroughly look at my history. My appointment was on a Friday morning. I was surprised (and impressed) to get a call from her on Monday morning to talk about some other things she had considered since my appointment. It was nice to know I was on her mind and she was still processing everything. It wasn't just a quick in & out...on to the next patient visit. I look forward to continuing my journey with her."

"She was very thorough."

"I thought the procedure was extremely painful, and with modern medicine no one should have to experience this level of pain"

"I'm not sure what appointment you're talking about but if it's about Melissa Dodds. I think she's great! Knows what she's doing and her nurse miss Gremmel was very good also."

"Very professional and easy to ask questions"

"Very rushed. Spent 2 minutes in the room."

"The pre-check-in kiosks in the reception area are truly worthless. They have never worked for me and I consider myself computer saavy....."

"It was a good visit overall. First time I was there, so it was the first time she met me. So, overall, I think it was a very good visit."

"If I had a bad experience I would let you know"

"Dr. Dodds was awesome"

"My prescription is to expensive. 358.00. Who can afford that for a tube of cream."

"Doctor and nurse both made me feel very relaxed during visit."

"It's difficult for me to rate Dr. Dobbs. My appt was for a skin check with no major areas of concern. I had expected more of a dialog about the areas I identified, such as a description or some recommendations . I left a bit disappointed with a feeling I was wasting clinic's time. Maybe I was. Dr. Dobbs was highly recommended to me by a close friend and I see she has received high marks. I am all for young women succeeding. I do not want this to be a mark on her. I will just chalk this one up to no harm no foul."

"Good experience and everyone was friendly and professional"

"Good"

"Thank you for providing such great care"

"I appreciated the help I received in locating one of the recommended treatments for my condition."

"Everyone was very friendly. Dr. Dodds listened to what I had to say and addressed any questions or concerns I had."

"Melissa inspected my skin condition and was able to help me. She was familiar with treatment meds. I have a bad case of seborrheic dermatitis."

"I would have liked the cancer removal procedure and the closure of the void to be done on the same day."

"Excellent. Thanks"

"Very caring, attentive,concerned for my health needs, walked me through procedure at time given, Just Wonderful Care ?? Very Satisfied w/Care."

"Very pleased"

"She was very friendly and answered all my concerns."

"A very rewarding experience. Could not have been better."

"Dr Dodds was super nice and answered all of my questions! She gave a lot of extra info and resources"

"Dr. Dodds and team were great with my daughter! Dr. Dodds answered all of my questions and we never felt rushed! Thanks so much!"

"It is challenging to get appointments quickly. Not being able to do so leaves one anxious about our health."

"Dr. Dodds was great, as was the rest of the staff. Very good experience!!"

"When I asked if the new practice wanted my records from my previous dermatologist, I was told that they didn't need them. I was surprised by this because I thought that medical history was considered "best practice" for continuing care."

"Keep up the good job/work. Thank you!!!"

"Dr Dodds and her staff are awesome and the best of the best. I'm very happy with the care I received and highly recommend Dr Dodds and her support staff. Thank you for taking such great care of me."

"Dr Dodd was pleasant, knowledgeable and caring."

"Professional care in all aspects of my visit . ?"

"This was not an emergency, but I wish that a 5-month wait for an appointment was not necessary."

"Dr. Dodds was very nice and answered all my questions. She explained what was going to happen for treatment that I requested after her very thorough exam."

"She clarified things I had been told by a previous provider that weren't working at all. Very satisfied with this new caregiver!!!!"

"Registration sucks by texting me 24/7! That needs to stop It took me 4 months to get an appointment and not happy about the prescription I was offered"

"My entire experience at this facility was excellent and I let the staff know that . Everything happened in a timely manner without the doctor or any staff projecting a feel of rushing at any point. The place exudes welcome, concern and personal caring from staff. This is in such contrast with my experience at the medical practice that coordinated my health care in the Chicago suburban area for years prior to my move here less than a year ago. The physicians had too heavy a patient workload, spent nearly all their time at the computer updating records or were running in and out to check concurrently operating EKGs during an appointment. They were exhausted, Nearly my entire team of health care professionals in their 30s and 40s left the longstanding practice in 2022-23, the last academic year that I lived in Chicago. The doctors were kind and knowledgeable but were caught in the system of care that had offices and multiple hospital sites within an hour's drive of each other in different suburbs. No staff either clerical or medical ever smiled except two specialists in their 30s and 40s with whom I became friends over the years; both of them let me know well in advance that they were quitting the practice and shared their contact information at their new positions... that were further away, of course, as for x amount of time they could not be part of a practice within 30 or 40 miles of this practice that they were leaving. My excellent internist who was totallhg patient-centered long term and probably was in her early 60s was exhausted, swamped with her patient load and would not have the energy or age in her favor to start over at a new practice. From the moment I walked into your facility last week and to your area, it spoke welcome and care and punctuality and calm. There was space to do one's job and at the same time be attentive to each person who arrived for care/service. I have had a similar experience of helpfulness and care by employees at the East campus as well; but the volume of persons with multiand health conditions of persons being seen in that facility at any given time makes a greater demand on the time, energy and presence of frontline staff/receptionists, etc. who do their absolute best to welcome efficiently a higher volume of patients with mobility issues and other multiple concerns that accompany seniors who arrive for care along with their careproviders who accompany them. There clearly is a Christlike focus and presence of staff to each individual who presents himself or herself for assistance. It is a joy to anticipate visits to both campuses as needed. Thank you, all!"

"Very happy"

"Thank you very much for the great service that all of you do."

"Dr. Dodds & her nurse were AMAZING. She is extremely wise and offered me awesome advice. Her nurse was very friendly, and made me feel good. Front desk staff was so polite and kind! I will 100% recommend Dr. Dodds to everyone who may need a dermatologist! You guys ROCK!"

"She seemed more interested in my medication rather than actually examining my skin. She also wants me to get blood tests for PCOS when that's not what I came to see her about. She was clearly very knowledgeable but showed up late and was in a hurry to leave. She was kind though."

"improve appointment availability"

"Very easy"

"Initial appointment scheduled too far out."

"Dr. Dodds is great."

"Dr Dodds was wonderful. Great conversationalist. Very pleasant personality."

"Excellent"

"Great job!"

"Very friendly and kind. Was very informative about my condition."

"I was the last appointment of the day and the provider was running behind but she never made me feel rushed."

"This was my first visit with Dr. Dodds. I left feeling like I had found the perfect fit for me, her exam was extensive and professional yet I felt like I could talk to her about anything. Her staff was just as lovely ..it was a refreshing change from what I left in Houston. I would give everyone from the receptionists, the nurses, and the doctor 10 gold stars if I could. thank you"

"I thought Melissa was very well educated and she did a very nice job and she was very thorough. I think she would turn out to be a very good doctor. So, I thank her for her help. Thank you."

"Very pleased with treatment provided."

"I'm calling today to find out the biopsy report."

"Doctor did not once exam my child who was there for a rash that she has had for over two months. She did not look in her chart to see which creams had already been prescribed. She instead had me look them up on patient station. She did not seem knowledgeable about my child's history at all. Did not really listen to my concerns and seemed to have her mind made up before really assessing my daughter"

"Than you to Dr Dodds and her staff. Am grateful she will be my dermatologist. She was very careful and thorough. Her staff were kind and courteous."

"I waited over an hour to be seen and the appointment itself then felt rushed. Left feeling disappointed as I am a new patient and felt perhaps my new doctor was not invested in my care. However I am always willing to give someone a second chance so I will try again."

"Quick, confident, and easy care."

"Went well."

"Nurse's and Doctor was fantastic very enjoyable I give a plus"

"I don't remember receiving instructions on wound care after the procedures."

"I do not see Derm routinely, but thought some do a full skin exam. This appointment was limited to areas I expressed concern for."

"My first visit with Dr. Dodds as Dr. Hoy is retiring. I found Dr. Dodds knew my medical history going back any years."

"Visit was too short. She didn't have much time."

"I think my experience was very pleasant and informative and I'm well satisfied with it. I think they seem to be very professional and I thank you."

"Dr. Dodds listens intently. I was 100 % comfortable with the care she gave. Excellent care."

"Doctor was very helpful and kind"

"Dr Dodds made me feel comfortable during the exam."

"Great Service."

"The appointment when very well. Everybody involved were very nice. Thank you!"

"I am very pleased with everyone on the staff!! Keep up the Great work"

"Dr. Dodds is friendly and works well with my children about their skin conditions. She's fairly knowledgable as well."

"Nice people, just really backed up so took a long time to see."

"Last time I went to MA the receipionist ignored me at check in put a complaint in to your survey. And talked with your rep. I want to let you know this time the lady's were very friendly and accommodating awesome job thanks"

"Great care and service. Highly professional doctor"