Molly Spurley, FNP

"I think I might have made a mistake on the first one. All of them should have been fours anyway. It was the best service I ever had, all of them, the nurses and everything, even when they sent me over to the hospital. So I greatly appreciate it."

"Made me feel like I should not have come. Kept telling me I could go to the er"

"After several experiences of having no treatment given, my family and I will be going to another acute care setting. I was able to go to another setting that evening and they quickly treated me and it helped immediately. We will not be returning to acute care."

"This provider explained very clearly and helped me to understand what I asked. Thanks Dr. Molly!"

"Chloe, receptionist. She is very kind. I watched her check people in and watched her skills. She is a great receptionist!! Molly Spurley, NP, was very thorough and I felt very comfortable with her. I was surprised to hear that the pharmacy closed at 6:00. I had bladder infection and had to get a script. I got there just before they closed and did not leave until 6:38 pm. Felt bad for holding them up, there was an issue w/ my prescription. I also would have been upset if I went up to pick up my script and no one was there. I was in a lot of pain. I would have had to have the script transferred to HyVee if they would have been closed when I got up there. Otherwise, great visit, I appreciated all of them who helped me. (Lab was also very quick.)"

"Just a suggestion, the first person at the reception desk could find a kinder, gentler way to tell incoming patients that she/he will call on people to come up to the sign in counter in the order in which they come into the clinic. She was gruff and unwelcoming."

"I didnt realize until results came back, that Molly was the nurse 4 years ago when i went to a suppport group for breast cancer and she came up to me after meeting and reassured me after some very negative comments. I have told people over the years how much that meant to me. Will you make sure she sees this message?"

"I was SO pleased by the short wait time. The person who checked me in was really friendly, and my pleasant experience was continued into the exam room. My diagnosis essentially ended up being "ear wax build up". The nurse and NP's casual and friendly demeanor helped me to not feel silly for needing my ears cleaned out. They assisted with kindness and patience, and simply, were just nice people to be around. I'm usually pretty nervous in medical settings, no matter the reason for my visit, but I was fully at ease while under their care. I am needing to change my Primary Care Physician, and this visit is definitely nudging me toward choosing a provider at Medical Associates."

"All the staff were wonderful. Thank you for a great Acute Care Department!!"

"She was very nice and took care of my eye."

"I came in last minute from out of town and felt terrible for coming in so close to closing time, but the check-in staff, nurses, and doctor were absolutely wonderful. Kind, caring, and got to the root of feeling sick-and then when our pharmacy was closed due to the holiday, they made sure they found a pharmacy open for my antibiotic. We used to go to other urgent cares, but Medical Associates is by far the best in the business and I'm so thankful we are able to be patients of Medical Associates not only for acute/urgent care, but also pediatrics, ENT, and general care. Thank you for once again treating us well and being there when we needed care most."

"Did not have a long wait to see someone since we were there sat Aug 31, 2024."

"The doctor was kind, informative, and truly listened- read between the lines even. She apologized for the wait but it was honestly a very standard wait. Nothing concerning. My 4yo had a 3 day fever and a longer running cough, daycare said strep was going around. He was negative for strep. She looked for an answer! And when she found an ear infection that could explain the fever, but not cough, asked if we wanted testing to be sure the cough wasn't something more serious. My 4 yo spends time with my 8 month old neice, so we wanted to be sure we weren't endangering her with rsv, covid, etc. She put our fears to rest and let our sitter and my sister feel confident in his diagnosis. Truly, what a great provider. She was never dismissive. I would choose her to care for me and my family, day in and day out."

"the area was neat and clean and there was no waiting. thank you so much for your help."

"I need the results from specimen."

"Thank you!"

"Very nice providers..loved em all"

"I appreciate the hard work that was done and I'm looking forward to scheduling appointments in the future with the same clinic."

"The only reason I wasn't treated in a timely manner was because there was a Code 4."

"Did not wait long to see Dr., n with my hearing problem, I was able to hear all well, n if needed to ask them to repeat, all were very courteous...Thank you Acute Care Nurses n Staff."

"Molly was so great. This is the first time in a really long time I've felt like an acute care provider actually cared to look at my history holistically rather than just treat the immediate presenting symptom. I would recommend her to anyone"

"Everyone I interacted with was very professional."

"You did a really good job. I appreciate everything you did. So, it was a tough situation. Thank you very much."

"Thank you for helping me."

"This particular"

"Efficient & very done. Thank you"

"We got in quickly. The doctor listened, diagnosed & got us to the ER. It was exactly where we need to go."

"Molly and her nurse were kind and attentive With their care! I was just glad I didn't have strep!! Thank you to all"

"I like coming there. Everyone, is always so friendly"

"This provider ( Nurse Practioner) was professional, knowledgeable and explained everything. I'm always well satisfied with the care that I receive at Medical Associates."

"A nurse did not look over my list of meds that I brought with me when I got there. The sheet the doctor gave me was inadequte. I don't think you should be prescribing drugs when you have an inadequate list of meds a person is on. Bye."

"Appreciate you being there on the holiday...grateful for your care!"

"She was absolutely excellent. She was very caring and thoughtful and very reassuring."

"Felt that I just wasted my time and still have the issues that I went in for. Not very specific about the issues or how to address them"

"I waited in the exam room for over 45 minutes before being seen by the doctor. At one point I walked out into the hallway and found a nurse to verify that I hadn't been forgotten or skipped over. She assured me that I wasn't and informed me that they were pretty busy. A suggestion might be to have someone visit the exam room to provide an update at the 30-minute wait mark. Not disappointed but rather just a helpful suggestion to improve the experience/service. I get it, updating a patient is probably not high priority when providing others care. It's just a suggestion. I appreciate all you do to provide high quality healthcare to the tri-state area. So please don't take my suggestion as any more than that...a suggestion. The nurse and doctor were awesome and that's what's really important! Thank you!"

"Molly and Nurse Abbey were very kind and knowledgeable. Excellent medical staff!"

"Best acute care I have ever gone to. Very timely"

"Molly was excellent!!!"

"Wonderful experience!"

"I was referred to Podiatry at Medical Associates and was disappointed that I did not get a follow-up phone call on Monday. I had to call on Monday afternoon and they didn't get back to me until Tuesday. Since x-rays were taken at Acute Care they wanted to have another reading to make certain of the diagnosis and subsequent care was correct to optimize recovery from the injury."

"I appreciated being able to get a disc copy of my hand, x-ray (later) for my file. However, it seemed the x-ray images on the copy were missing when I opened the file; not sure what happened. I will most likely ask for a new copy when time allows me to do so. For now,0k. Molly Spurley did a good job with my care and was knowledgeable. Thank You."

"They are always great"

"The excellent care and speed is iutstanding"

"I went to urgent care and they seemed to want to pass me off to ER. I needed a chest X-ray. They claimed ER would do a lot more than that and I should go there. ER did not do more than that. I got in a little before 7 and it seemed that they didn't want to have to do anything as it was near the end of their shift at 8. Pretty pathetic behavior, but all to common."

"Check in was great, nurse Heather listened to me n was efficient. N.P. Molly was very helpful, efficient, knowledgeable, listened to me n it was all very timely done which I really appreciated being we were traveling home and I was so worried and tired. Thanks to all!"

"All staff were patient, kind and knowledgable"

"I appreciated the profesional and caring manner with which they treated me."

"Thank you for asking questions at the time that allowed me to share what was going on. I appreciated the time you spent with me."

"They told me I had a wax blockage in my right ear but didn't do anything about it!"

"Great service"

"This was the first time I saw Molly & I was highly impressed with her care. She was very thorough! Despite it being a hectic morning with a tornado warning, Molly took the time to make sure I got the care I needed. I would highly recommend her to others!"

"Buffy...Crystal and Molly were all over the top. Above what you would expect at a top notch health facility. Way to go gang. [REDACTED]"

"Molly was fantastic! Excellent bedside manner. She was an awesome nurse and is now an even better NP!"

"Molly was great!! I know she is a new NP but I would completely recommend her to anyone! So kind, thoughtful and caring."

"Not sure I needed 4-5 numbing shots in my index finger to remove a tiny splinter."

"Amazing service."

"Just took a little longer than expected."

"Helpful but still needed to go to ER for further assistance"

"Molly was my NP. She was awesome! She listened to my concerns and referred me to an allergist and I got in the very next day. Mollly did an A+++ job."

"Molly, gave me a precise general exam and information for follow up and was attentive to my questions. Getting older brings many new questions. She was very courteous."

"My thanks to everyone that day.....your thoughtfulness and care were so appreciated!!"

"Everyone was extremely kind."

"Outstanding visit! All 3 of the girls that helped me were great!"

"This visit was at Acute Care, so some of the expectations of a normally scheduled visit are different."

"Molly, NP was great!"

"People that came in after I got into room where seen before me!!!!!! Not happy"

"Molly was great!!! She's a true asset to the organization!"

"Was referred right away to Mercy Emergency Room, where at first the ER care was VERY poor, lack of communication on wait time, I am diabetic and blood sugars dropped Husband TRIED to get attention of Reception staff only to be ignored so we left and went to cafeteria, when we came back the nurse was upset that they had a room ready and couldn't find us, explained what happened and from there the level of care was much better"

"My appointment was 3:20. It was on time and I was on my way home at 3:45. Excellent [REDACTED]"

"The wait was long, they were busy and tried their best"