Robert Russo, PA

Languages:

English

Specialties:

Urgent Care
Patient Rating
4.5 / 5 (164 Reviews)

Robert Russo, PA-C, is an urgent care physician assistant at Medical Associates Clinic in Dubuque, Iowa. He provides a complete range of medical care for all ages in our Acute Care Department, which offers urgent care treatment for minor illnesses and injuries.

Acute Care Department

Locations

Credentials

Medical School

Midwestern University - 1999

Board Certifications

  • National Commission on Certification of Physician Assistants
  • Ratings and Reviews

    Distribution

    5
    34 Comments
    4
    4 Comments
    3
    2 Comments
    2
    1 Comments
    1
    1 Comments

    Question Rating Breakdown

    4.6
    "Seen By Provider In Timely Manner"
    4.5
    "Provider gave enough information "
    4.7
    "Provider Listened"
    4.7
    "Trust Provider With Care"
    3.7
    "Provider Knew Medical History"
    4.4
    "Knew what to do if questions"
    4.7
    "Provider Would Recommend"
    4.7
    "Providers Courtesy and Respect"

    What Patients Are Saying

    5 Stars
    October 02, 2024
    "Lindsey Koeller was great. She was very kind and helpful. She is truly a asset to her profession"
    4 Stars
    September 27, 2024
    "They looked at me and wheeled me to er"
    4 Stars
    September 20, 2024
    "Should send after-care instructions with patient. Hard to remember what they tell you. I have sling for arm but not given written instructions about using it. Can and can't do etc. Otherwise very great and helpful staff."
    5 Stars
    September 16, 2024
    "Bob Russo is a fantastic provider!"
    4 Stars
    September 10, 2024
    "Yes, Bob did a very good job. He explained everything to me. I really liked him as a doctor. Thank you."
    4 Stars
    September 10, 2024
    "Yes, Dr. Russo came in, looked at my back, I had a lump. He said he'd have to lance it and put me on an antibiotic and then make an appointment for the surgeon. But he said instead of that, he would keep call down to surgery to see if they could get me in, which they could. I was able to go down to surgery. They removed the lump. Mr. Russo went above and beyond to take care of me. And then when I got down to surgery, they were fantastic. I am totally pleased and want to thank everybody involved in my care. Thank you."
    5 Stars
    September 10, 2024
    "The provider couldn't know my child's history because we had not established care and he was not in the system, it was not because they were careless or didn't take the time."
    5 Stars
    August 08, 2024
    "Thank you ALL OF ENTIRE STAFF at Medical Associates !!!"
    5 Stars
    August 08, 2024
    "Thankful that no doctor had to recommend that I be seen."
    5 Stars
    July 24, 2024
    "There was absolutely no waiting. I was taken right back to a room. Taken care of quickly and professionally. Great experience"
    5 Stars
    July 18, 2024
    "I am very appreciative of the availability of this service. It is most helpful when you need to see a medical provider immediately. Thank you."
    5 Stars
    June 18, 2024
    "It was great to see dr Russo he especially knows my medical history which helped a lot. Great nurses and doctors"
    5 Stars
    June 12, 2024
    "Very nice doctor and listened"
    5 Stars
    June 12, 2024
    "Awesome"
    3 Stars
    June 05, 2024
    "I had to wait an extra hour because the lab would not return and give back my UTI information. Very disappointed. I had to use an extra hour of my PTO because of it."
    5 Stars
    May 31, 2024
    "Bob Russo was great!! He has a great bedside manner!!! Easy to talk to!!"
    1 Stars
    May 28, 2024
    "This was the first time I had a bad experience here. But it was mostly because he didn't really seem to want to help me, he just wanted to do the least possible, while still being able to act like he did what he actually should have done. And I'm doing worse, like much worse, and I may lose my job because"
    5 Stars
    May 28, 2024
    "I was in and out in no time. Everyone was pleasant and listened to me and answered all my questions"
    5 Stars
    May 23, 2024
    "Bob was great. Friendly, informative, and kind."
    5 Stars
    May 23, 2024
    "Everyone was friendly, efficient and helpful. My questions were answered."
    5 Stars
    May 15, 2024
    "I got into a room super fast and seen by the provider quickly too - he was friendly and helpful!"
    5 Stars
    February 19, 2024
    "It's nice to be back at the clinic"
    5 Stars
    February 19, 2024
    "Good thoughtful doctor and staff"
    5 Stars
    February 19, 2024
    "Very quick process and courteous staff!"
    5 Stars
    February 13, 2024
    "I was very satisfied with the care and the treatment that I got. The only thing is I think I may have messed up on the very first question because I picked up the phone and I automatically pressed one, so I don't know what that question was. It's the only thing. Otherwise, it was great. I didn't have to wait a whole lot, and I'm very happy."
    5 Stars
    February 13, 2024
    "Nurse Nicole is fantastic! Her and the doctor were both great helping with my upset 5 year old. Thanks!"
    5 Stars
    February 12, 2024
    "I'm always impressed with Acute Care and how many people the see and yet I never feel like a number to them. I like the convenience of stopping in without having to make an appointment."
    3 Stars
    February 08, 2024
    "He was in a hurry. And was kind-of rude."
    5 Stars
    January 29, 2024
    "I was very pleased with my care."
    5 Stars
    January 29, 2024
    "wonderful experence, no waiting, help with my special problems, loved the doctor"
    5 Stars
    January 24, 2024
    "It was the best visit i ever had going to doctor"
    5 Stars
    January 19, 2024
    "Dr Russo and his staff were very helpful with my issue. Dr Russo took immediate action to address my situation."
    5 Stars
    January 15, 2024
    "Excellent experience. Treated from start to finish- clerks, nurse and provider with kindness, compassion. They listen and excellent communication. Bob Russo provides excellent compassionate care. Would go back in a heartbeat. Can say the same thing every time I go there and the service and care I receive"
    5 Stars
    January 15, 2024
    "Thank you"
    5 Stars
    January 15, 2024
    "Mr. Russo was very kind and courteous"
    5 Stars
    January 15, 2024
    "Robert Russo was very efficient and was able to determine what was wrong and the treatment t for it. Would highly recommend him"
    2 Stars
    December 14, 2023
    "Was rushed to the ER for stomach pains. Not asked any questions by the doctor... almost seemed like he didn't care to treat me but was more focused on getting me out as fast as possible even if that meant sending me to the ER to get the same care he could have provided."
    5 Stars
    December 14, 2023
    "The acute care was spot on. My only comments are about the pharmacy. Even though I gave them an hour and a half to prepare the prescription, it wasn't ready. The "nurse" blamed it on the doctor and said the order was not sent up. For the next 15, I waited. It gave me time to notice how filthy the waiting area was. I had been there the previous week and the same dirt spots were still in the flow and the rugs were filthy. No, it wasn't from today. I listened to the "manager" yell at a woman on the phone at the top of her voice and then hang up on her. My prescription was filled and sat there. "Nurse" was told twice there were two red trays ready but she just ignored it. Another lady grabbed it and called me to the counter. She apologized for the loud phone encounter and for the long wait. She was embarrassed and said it was a tough day."
    5 Stars
    December 07, 2023
    "From registration to dismissal, it was a very kind and caring team. Thank you."
    5 Stars
    November 30, 2023
    "I am thankful to have the Acute Care medical and support staff here in our community taking such WONDERFUL care of me and all in medical need that come through your doors??"
    5 Stars
    November 30, 2023
    "Mr Russo was great. He really listened to me and helped me a lot."
    5 Stars
    November 30, 2023
    "Mr. Robert Russo was just wonderful! He was unpretentious and personable. He asked precise questions, gave detailed answers, and was very encouraging. He allayed my fears and seemed to be interested in me as a person. I trusted him and he me gave excellent advice. After I left, even though I had a severe cold, I felt better psychologically; it seemed as if I had known him for a long time; he is listed as a PA but in reality, he is a great physician. I'd recommend him for a raise; he should have a physician salary. You guys are lucky to have him."
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