Samantha Vaassen, OD

"Dr Vaassen is very thorough"

"all around great experience"

"Friendly staff and the appointment went smoothly."

"I trust Dr. Vaassen with my eye care. She is a gentle person and very knowelgable."

"Thank you"

"I love the online check in. It is so easy."

"Very nice facility and staff, and I am glad to be a patient at Medical associates"

"My mother went medical associates and they did great by her I was very pleased"

"Dr. Vaassen always listens takes time to go over all my questions."

"Very helpful when asked questions"

"Just don't like the affects of the dilation, but it's better the next day. No complaints"

"I was very happy with my care at medical associates clinic in Platteville"

"It was good"

"The nurse was sure she was right about everything when she was totally wrong"

"I looked at buying new glasses. The eyewear assistant working on Monday, August 26, 2024 was extremely friendly, knowledgeable, and helpful. I'm sorry I missed her name. She was wonderful! I hope to have her help again."

"Very good service"

"It would be great if your software was compatible with UW's software. Apparently, they're on Epic Systems and Medical Associates is not. I had like an hour and a half MRI because of an accident that I was in and you guys didn't get the information. I had a... It's just frustrating for everybody."

"I did not receive an reminders by mail or electronically."

"Dr. Vaassen was very knowledgeable and extremely helpful."

"Everything was on schedule. Very pleased on all counts."

"Everything was very timely and competently executed"

"Dr. Vaassen and her technician were efficient, professional, and personable. I'm very pleased and I appreciate the care that they provide!"

"Very good. Talked like an old friend"

"Each and every one was awesome !!! Love them all"

"Yes, this is [REDACTED] and I was very satisfied with my appointment and when I always come in there, the girls are very, very friendly and helpful and I work in customer service so I noticed that right away. So anyway, so it was a... I like going there and I will always continue to go there. Thank you."

"I have always had a good experience at this clinic with Dr. Vaassen and the staff."

"I wouldn't think of going to anyone else! I have referred friends and family to Dr. Vaassen."

"Dr. Vaassen and her nurse did a great job explaining things to me and asked if I had any questions or concerns. Very good experience!"

"Love going to the Platteville Clinic. Everyone is so nice. I really like Dr. Vaassen."

"Great"

"Dr had no way of knowing my history until I told her so I don't want that to be taken negatively at all from an earlier question. Service and care were excellent start to finish. I would and will highly recommend Dr Vaassen to family and friends. Would not have spent $640 with [REDACTED] if I wasn't happy. LOL"

"Everything was fine, everybody was friendly at the eye doctor and I got in in a great amount of time. I mean, like it was fast. The only thing I'd say is I had my eyes dilated today and I didn't think to ask for them, but I thought afterwards that I should have got some of those sunglasses that the eye doctors give you when you get your eyes dilated, because once I got outside the sun was really hurting my eyes. But other than that, I was happy with everything. I'm happy with everything."

"All good"

"Everyone was helpful and friendly"

"The nurse made it sound like double vision wasn't a bug desk but MD did."

"I used the automated checkin. The provider was very thorough. I was pleased with my experience."

"Everyone was very nice."

"She was very sweet!"

"Excellent"

"Great care and staff."

"Thanks for the great care!"

"Awesome doctor"

"Everyone in this office was helpful, knowlegable and very nice."

"Pleasant experience! I was seen promptly and was able to get to another appointment on time"

"Professional, friendly"

"Very good"

"Delighted to be able to F/U with Dr. Vaassen in the Platteville Clinic. Appreciate knowing the aging changes, cataracts, are stable with continued surveillance."

"I really like Vaassen she is very helpful and listens to my concerns"

"Excellent service friendly. Knows her stuff Highly recommended."

"I will miss her as my eye doctor she was very easy to talk to"

"Pleasant ex"

"Was great!"

"Quality professional service."

"I had an appointment over a month ago and when I showed up for my scheduled appointment they said it had been cancelled but no body called me or let me know"

"Great service. No waiting."

"She is very good, explaned very well, gave me very good information to help with my eyes."

"Appreciate the convenience kindness of staff."

"Ok"

"Very good. I had several questions after my office visit, and the technician was very helpful and answering them for me. She called me the next day to asked me if I had any questions which was very nice of her to do. Very impressed with platteville ophthalmology."

"Front desk employees very helpful. Called at 8am and was able to be seen immediately with an issue with my eye. Thank you to Dr Vaassen and staff!!"

"I didn't feel the person that was helping with the picking out of the new glasses was up to par. That's where I'm having some issues. I think maybe it's not his cup of tea to be in that position."

"Always nice to go to Galena"

"First time seeing Dr.Vaassen,she was very thorough with the exsm."

"It was absolutely a great experience."

"Medical Associates has always provided excellent care in all areas. I am so thankful I am a part of this health care system."

"Everyone was polite and courteous. Made me feel at ease."

"This was for my mother who is 89 and has dementia. Her Eye Doctor and her assistant were very good to her and very patient. Also the person who helped us pick out Mom's new glasses was great with Mom and very helpful and nice. She also adjusted Mom's old glasses. And they all answered every question I had. The staff at the desk very nice as well."

"The nurse and doctor were very professional and very nice. My frustration is with check in. I have significant hearing loss even with my hearing aids. It would be so nice if you had a hearing loop so I could hear the check in person. I have to ask them to speak louder which means everyone can hear!"

"an eye exam at the platteville clinic is very efficient, I appreciate getting in and out in a timely manner."

"Dr Vaassen is a great doctor! She really listens to me and doesn't dismiss anything. I highly recommend her."

"this appt was just a pressure check for my glaucoma Dr. Vaassen is an awesome provider"

"I had a great experience. It was my first time there. Friends and family recommend Med. Assoc. to me."

"I felt very secure and confident in her wisdom, her knowledge, and her ability to talk to me and understand what I'm saying and converse back to what I needed to know. Very thorough, very kind, gracious woman, and very beautiful. I want to spread the word that she is very good if they need somebody to talk to. I was very mostly impressed with her. Thank you."

"Very pleasant experience start to finish. Could not have been much better. Dr. was very thorough. Scheduled a follow-up."

"Everyone was extremely friendly"

"Thank you dr.vaassen!"

"Very good. Lynn helped with insurance issues before I Picked glasses , to make sure I got the best benefits. Thanks"

"All were pleasant & helpful."

"This is my first appointment at your clinic, and it was very positive. Dr. Samantha was great. She was thorough and explain things well to me. I would recommend her to my family and friends."

"The nurse who performed the vision test was also very good. Very pleasant."

"The nurse and Dr. Vaassen were extremely helpful, very patient, very kind and sympathetic to me. Definitely would recommend them and very thankful for them."

"Best kept secret at Medical Associates when it comes to eye care. I've encouraged family and friends to change from Dubuque to Dr. Vaassen. Easy in and out and got my glasses adjusted as well. Dubuque could learn some patient care skills from the Platteville office."

"Excellent provider Knowledge about her specialty Generous with her time"

"I always get great treatment concerning my eyes. I trust my eye care specialists implicitly."

"I was caught off guard by the $80 fee for contact lens prescription."

"My provider was very good, she went over everything, I was very pleased, she was courteous and answered all my questions that I needed to know. And that was [REDACTED]"

"Staff was very friendly & Professional! Thanks!!"

"Dr Vaassen is amazing and absolutely over the top with caring for me. She is always so very compassionate."

"She was very nice and answered all my questions. She asked if I was comfortable and seemed to be very genuine. Enjoyed my experience"

"It was very good"

"Very pleasant. Grateful she took the time to explain changes in vision and answer questions."

"Great job"

"I was treated well and told exactly what I needed to do for my eyes."

"Thank you Dr Vaassen and staff for your great care."

"Very efficient throughout whole visit!"

"[REDACTED], I was fortunate to be treated by Dr. Vaassen. She is knowledgeable, caring, patient and pleasant. She is willing to explain your eye health in depth. I was educated and treated well."

"Yes, the... the doctor is a very pleasant person. I'm very satisfied with her. The helpers that she had are extremely friendly and everything, too. I've been satisfied with the whole bunch. Thank you."

"It was good"

"Dr. Vaassen is thorough, professional and pleasant. I highly recommend her."

"Wonderful, genuine, friendliness of staff! Patience and clarity answering my questions."

"Courteous and prompt care"

"Love medical associates!"

"Very pleased with appointment, as usual."

"My dog had chewed on my glasses and I got an appointment very quickly despite a most unusual snowstorm. All Medical Associates personnel were calm and unhurried and moved my appointment up when others had canceled. I was impressed."

"She always listens to what I have to say."

"Another positive, pleasant appointment at Medical Associates in Platteville. Everyone I saw today was professional, friendly and punctual. My doctor was friendly and I felt my eye exam was very thorough; not rushed at all. She updated me on the condition of my eyes, the status of several retinal repairs and where I stood with cataracts. All is well."

"Great experience! I appreciate all you do for so many people. Thank you"

"The entire staff was friendly and helpful. Very nice experience!"

"Yes, this is my first visit with this physician and I was very leery about changing doctors, but when I left the office I felt comfortable with the whole situation and felt like she did a good job. Thank you. END 1"

"Great team!"

"I forgot to tell her I have a red spot on my nose for a year under the nose piece."

"Great experience. Got in on same-day appointment. Needed to get in before the end of the year."

"Good experience today"

"Yes, I was so happy with them because when I came in I didn't have an appointment but I was having some problems. Receptionists listened to me and they got me in within like 10 minutes and the providers were very excellent and took very excellent care. Thank you."

"My experience was excellent. My questions were answered and everyone was helpful and pleasant to me."

"Excellent service."

"Always treated great at medical associates"

"Samantha is just very professional and very friendly. Thank you."

"Thank you to the whole vision clinic. I received excellent help in picking out new frames, which is always are for me to with such a good selection."

"First visit so no history available to the Doctor. Would like to see name tags on people so they may be easier to approach and remember."